We ordered a piano for the family for Christmas and delivery was on time - purchase - perfect.
on the 30th December we ordered a piano stool for my sons birthday (1st Jan). It arrived as promised on 31st and we tracked the delivery all the way. When we opened the stool it was very badly damaged and I phoned gear4music straight away. (my only issue with G4M is the difficulty in getting through).
I have never received such fantastic customer service before.The man at the end was so helpful , understanding and kind. He went completely out of his way to ensure that we received the replacement stool in time. I have had a number of purchases from G4M and never had any problems with damage or quality until the stool - and that was rectified immediately.
this is a number one company !!!!!!!!!!
Dennis Smith found this review useful
my little boy desperately wanted mosaic tiles as he had been using them at school.
Found some assorted tiles at a good rate.
we ordered on a sunday and they arrived on tuesday. we ordered some more 2 days later and they arrived the next day. fantastic service
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