It took one week to receive delivery due to the incompetence of the delivery company. The product arrived with scratches to the base. Send pics to Atlantic and they replaced the damaged units promptly.
Excellent service, clear communication, acceptable delivery timeframe and good value.
Connect with Facebook to get one click access to Trustpilot. It's easier.
Sign up with Facebook
Many thanks for taking time to leave your feedback with us. We appreciate hearing our customers’ thoughts.
I am sorry to learn that your items took longer than anticipated to arrive. We always endeavour to deliver to our customers at their earliest convenience. Your feedback will be taken on-board and passed on to our couriers in order to provide a more streamlined service.
I can see that we have replaced your damaged goods – and rightly so. I hope that this was the right solution for you, and we apologise for this inconvenience.
If you experience any further issues with your stools then by all means get back in touch with us – we are always happy to help.
Kind regards
Joe
Atlantic Shopping team