Ordered Foska "marmite" cycling top. Chose cyclestore as they offered a free drinks bottle. Found ad misleading. All designs of bottle were shown, so naturally assumed I would get matching bottle. BIG MISTAKE. Bottle delivered was Union Jack design.
Cannot fault speed of delivery. May not use again though due to this disappointment.
ISME - You offer a wide selection of products, without the usual over inflated prices, that you often get from home shopping catalogues. ( I mean the grossly inflated ones).
Your website, does let you down at times - very often it runs slow, or not at all..
When I have called you, you have answered reasonably quickly, and in the main, any issue is dealt with promptly.
I would be happy to recommend you, based on my recent experiences with you.
Ordered via groupon early end October - beginning of November 2011.
I wanted the lime bean bag.
2 weeks after order - found out that bag would be delayed, therefore phoned up to change delivery address, as I would have moved house by delivery date.
I have also emailed 4 times to double check bag will be delivered to my new address ( which is registered account address).
Infurn do not reply to emails which is so poor it beggars belief.
Tracking info against my order now states delivered - haha not to me it hasn't been!!!
did it get sen to old address??/ who knows?? Cannot through on phone and emails ignored.
Please refund my £39 + 12.95 postage ,and let me deal with a company that deserves my custom!!
APPALLING COMPANY - DO NOT DEAL WITH
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.