I believe the company makes unsubstantiated claims on their website. They accepted £175 from us to collect goods included a nearly-new IKEA sofa but two days after collection, claimed that none of our items would reach their £30 net minimum and we could either pick them up within a week or leave them with SUS to dispose of. We chose to take our items back (another £45 spent to hire a van), advertised the sofa on the [link removed] website - and sold it for £200 within 2 days. I believe that SUS accept goods from customers under false pretences and will be reporting them to the ASA.
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