Your customer service in the business section at your Peterborough branch stinks.
We have bought 9 systems and numerous laptops of you guys over the past few years. All of the desktop systems apart from the last 2 have been fitted with windows 7 pro. For some reason the 2 most recent have been fitted with home so we cannot add them to our server network without an upgrade. When I spoke to Andy at Peterborough he basically told me we would have to pay for the upgrade as we didnt specify and he didnt want to get in to it with me. He was very rude and argumentative. I didnt have to specify on all the others so why now, and how would I know? I must remember next time I buy a new car to specify the colour or god knows what I will get as Im sure the salesman wont ask me !!!!!!!
Well I will go and buy my upgrades elsewhere and everything else in future. You have lost a business customer down to £100 and sheer rudeness.
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