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I only discovered eFlorist recently and have since used them 5 times in the last 2 months because they are GOOD. I am a very challenging customer and can't tolerate poor service and substandard goods so it is testament to eFlorist's service that I have gone back so often since that first order.
I have never bought anything before from Havens - in fact I had never heard of them either. They came up in a search for some china I wanted and so bought it as I needed it. The service was superb and they went the extra mile to look after me when I needed an extra item after I had placed my order. No fuss or 'jobs-worth' excuses as to why they couldn't put it through on the original order...a lovely call from Susan and it was all sorted painlessly. I work in sales myself and would be delighted to have a team like the one at Havens.
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