Mercuro

Price of Delivery

I order a gate leg table to be delivered to Belfast. Four weeks later I was told I had to pay £54.20 extra to deliver the table to Northern Ireland even though a delivery address had been given at time of ordering. The price of the table plus delivery charges were taken at the time of ordering but as yet one week after cancelling the table the money has not been reinstated on the card. This is no way to do business for any firm.

04 March 2012

Reply from Mercuro

Dear Denis Hill,

Thank you for your feedback. We are sorry you are disappointed; we do mention on our website that delivery to Ireland will incur a surcharge. Please note that refunds are not instant ; funds have been refunded within the period of time stated on our website. We are sorry for all inconvenience caused to you.



Bailey Emma
Account Handler