The on line purchase was made, for delivery to a different address, the company contacted me to confirm the details of the order and delivery. The delivery was made as arranged. The complete service went as planned. Highly recommended service and product.
No problems placing and receiving the order. After receiving two faulty cycles, gear change faulty on both, plastic parts smashes and missing on one. Chain snapped after leaving house after a few minutes on the other. After sending three emails still no contact from customer care. If the company makes contact to resolve the problems with these two cycles that are unable to be used from new!! I will be happy to update on this site. (cycles sent not the same spec as advertised on their site)
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