After comparing to many other sites, I ordered 'get well' flowers for a friend of mine just before Valentine's day, as I could still get the delivery date I wanted. On the day, Flower Station contacted me in the morning to let me know they didn't receive stock for the flowers I ordered, but offered to send a replacement order which landed up being of higher value. I do have to say that my friend only received the flowers just before the latest deliver time, but in this case it didn't really matter...
So my friend didn't get the flowers I originally ordered, but I can't fault the customer service in terms of getting in touch and offering a 'better' replacement when things didn't go according to plan.
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