I've used amazon for years and was really happy to discover that the same great service carried on when I moved to Denmark.
Only thing that would be better would be if they lowered the min order amount for free super saver delivery to mainland Europe. I would use them even more if they did.
Customer service at amazon is brilliant and other companies online would be wise to learn from them.
Great company to deal with and I can only recommend them
They might be cheaper than some of the other online companies, but you get what you pay for I guess.
VetUK have provided no customer service except for the standard scripted excuses.
I placed an order on the 9th November for tablets for my dog. To the order has not arrived and all responses to my emails have been excuses that there is nothing they can do until after the 10th December. I checked with my post office and sorting office and the package wasn't there. VetUK will not send a replacement or a refund till after this date.
This is an awful excuse when a company is dealing with pet/vet products and your animals are in need of what you order..
Shame on you VetUK - you are only as good as the customer service you provide and in this case you failed miserably and I will make sure everyone I know is aware to stay well clear of your company.
Jeg bestilte blomster til min mormors grav til hendes fødselsdag. levering bestilt til lørdag men mandag eftermiddag er ordren stadig ikke leveret. Jeg prøvede så at ringe fra udlandet og ventede i over 50 minutter på at komme igennem til kunde service uden held. Efter af have skrevet en klage per email og udbedt en forklaring og fuld refundering får jeg så en standard email dagen efter som siger at ordren er omdirigeret og nu leveret hvilket er for sent nu. Temmelig oprørende oplevelse under i forvejen triste omstændigheder. Ikke den mindste undskyldning modtaget. Virkelig dårlig behandling og mangel på kundeservice og hverken mig selv eller andre i min familie vil bruge Interflora igen.
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