I have recently moved house and am no longer able to get Sky broadband at my new address. So today I had to cancel my service.
Barry, the guy I spoke to was so helpful and understanding, he simply listened to what I had to say, didnt patronise me and try to sell me something else - shame Talk Talk couldnt be more graceful. I dont want to have to leave Sky as I have been with them a long time but dont have much choice. Fingers crossed things change in the future
After recently moving house, I dont seem to be able to get a tmobile signal anymore. I put up with it for a while, hoping things might change, but finally had to give in and change suppliers. I spoke to their cancellation department who were amazing. I even had a laugh with the guy....he wasnt patronising or abrupt like a lot of other companies. Such a shame as have been with them for 11 years....gutted!
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