G´s profile

Reviews (1)


Sent faulty laptop battery and no refund

Avoid www.KingBattery.co.uk firstly because they are located in china and not the UK as you are led to believe. Secondly they sent me a faulty battery and when I emailed them they advised to leave it on charge for 24 hours even though it was not detected by the OS. I did gave them the benefit of the doubt and followed the advice. I then emailed them asking for a RMC number, I had an email asking to just return the battery and they would test and or replace. I sent this back to them tracked at great cost to myself. This has been delivered and signed for. I did at this point asked for a refund. Since then and two emails later all communication has stopped. Avoid Avoid Avoid what more can I say. This is laughable from their web site [sic] Perfect Customer Service:
kingbattery.co.uk has become the destination of choice of thousands of customers. Great customer service during and after the sale. You get a full 30 days satisfaction guarantee. [sic]

G´s profile

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Male, 1968
london, United Kingdom