I was kept informed every step of the way and knew exactly what was happening with my order. When I emailed I received a very prompt reply with all the information I needed. A very reputable company in my opinion and I look forward to doing business with them again.
My washer arrived promptly as promised. I have to say I am more than impressed with the service from this company. I ordered the washer on the Friday and spoke to Matt in the office who managed to get it on the next day's delivery for me, which was good because I had no working washing machine. When it got to 3pm I was as bit worried so I telephoned to check that things were on course. I spoke to a really helpful man who reassured me that the driver would arrive and would work until 11pm if necessary to get all his deliveries done. Well I have to say I doubted that until I met the delivery man. What a really nice person he is, I have never met such a helpful delivery man; there wasn’t anything that was to much trouble for him. I had forgotten what true customer service is until coming into contact with this company. THANK YOU.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook