I was kept informed every step of the way and knew exactly what was happening with my order. When I emailed I received a very prompt reply with all the information I needed. A very reputable company in my opinion and I look forward to doing business with them again.
My washer arrived promptly as promised. I have to say I am more than impressed with the service from this company. I ordered the washer on the Friday and spoke to Matt in the office who managed to get it on the next day's delivery for me, which was good because I had no working washing machine. When it got to 3pm I was as bit worried so I telephoned to check that things were on course. I spoke to a really helpful man who reassured me that the driver would arrive and would work until 11pm if necessary to get all his deliveries done. Well I have to say I doubted that until I met the delivery man. What a really nice person he is, I have never met such a helpful delivery man; there wasn’t anything that was to much trouble for him. I had forgotten what true customer service is until coming into contact with this company. THANK YOU.
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