PayPerParcel

A nightmare!!

I sent some ugg boots via DHL using ppp. The boots never arrived & it turns out in the end that the DHL delivery driver had stole the boots & then quit his job when he was rumbled...as told by a ppp lady. it took months & months and MANY of hours on the phone to finally get a refund of the cost of the boots-not the shipping costs though???!! Apperently only one person can issue a refund as she/he took alot of holidays during my time trying to get a refund!! A disgrace, both them and DHL/YODEL!!