Boiler juice quote could not be beaten on the day by three different suppliers. Ordered ok but had problems with payment authorisation so had to phone them....is this a regular problem as it mentions it on the payment page? Delivery was very quick, two days ahead of date given which was great. Only thing I didn't like was I paid for 900 litres but they could only get 830 in. Money was not refunded to my card but went into "Tank Account" and I then had to go into this and ask for a transfer back to my card. I think they should have it the other way round and that unless you specifically ask for it to go into a Tank Account, it goes back on your card. Otherwise couldn't fault them at all.
I booked a dinner/theatre trip as a special outing for myself and three friends through lastminute.com. The package was £40 and it said tickets were up to £45 face value and we would get the best available seats within their allocation so we thought great.
Dinner was fine but when we got to the theatre the seats were dreadful and we were so high up the only way we could see the stage was by leaning right forward for the whole of the performance! We went to the box office and asked if we could change seats as there were plenty of empty seats elsewhere but they said no, we had to stay where we were.
We talked to other people who had done the same as us, they were all very disappointed. We also found that we could have put the same deal together ourselves by going direct to the theatre and would have got much better seats for less money. Complained to lastminute.com who said they were seats with a good view - only with binnoculars and if you are a contortionist! They offered a £10 voucher towards another event.........I don't think so. Won't use lastminute.com ever again.
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