Bought a coat, coat despatched. Coat not arrived - address discrepancy (!) - I input wrong postcode! Boohoo very nice about the whole thing and redirected coat. Coat arrived, coat put on for an hour out walking, button missing (was there - fallen off!). Got home, found spare button bag on inside... button missing from spare button bag. A little frustrating.
Great coat but with my address error and then faulty button attachment I kinda wish I'd just gone to a shop and bought equivalent... I suppose just the risk with buying online, you cannot be sure of what you are buying. That said, £25 for a coat aint bad!
Great service but 'finishing' on coat not great.
To summise, you get what you pay for - I do love my coat though so I shall have to try and find a button to match.
Information available is to the point and straight forward. Very easy to navigate the site and find what you need.
Ordering is easy but logging back in later was not straight forward, they were very helpful on the phone though.
Discreet and prompt shipping, very reasonable prices.
Would definitely recommend.
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