We've used Expedia (UK) for city breaks to go from London to New York (twice), to Toronto and to Washington as well as for an internal flight: Orlando to New York. The hotels have either met or exceded expectations. Prices, when compared, have been good, such that some of our trips were booked without seeking competitor prices. As we've never had a problem, I can't comment about after-sales, however if I have needed any pre-flight clarifications, telehone or e-mail contact has been fine. Our experiences have been good so I would have to recommend.
Easy to "talk" to with both Live Chat and e-mail, both pre- and post-sale. Item just what we wanted. (I'd nibble one point off the 5th star because of the black cable!). Delivery was reasonably priced and prompt. Site found by Google but now saved in "Favorites" so have no reservations about dealing with again.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook