I bought a voucher and made my booking but was informed that the company had closed for renovations (yet another substandard service) and was told to contact KGB Deals for my refund. There is no way to contact KGB Deals except for an email address that belongs to another provider. A Google search came up with a number but I was promptly disconnected. Does KGB Deals exist anymore? Or does it exist just to steal money? Isn't there an official consumer board that I can report this to in the UK?
If I could give minus ratings I would, They do not reply to emails or pick up calls. I wanted a refund on my product and they gave me instructions on how to return the item but never returned my money!!! If anyone knows of an official channel/regulation board where I can complain to, please let me know. The only other company that has been this bad is The Voucher Shop!
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