I order quite a few things either through or from Amazon and when I have had problems, (which I've had a couple of times), they have been helpful in solving my problems and arranging replacements or reimbursements.
If you can't find something you need anywhere else, try Amazon!!
We travel every year to California to see our son, who lives there. We usually get a good price with Expedia and choice of seats. They always send e-mails to remind us of flight times or changes to flight times in good time for us to amend our plans, if necessry. We don't need hotels or cars, so can't rate those, but I recently lost my online ticket due to my computer becoming corrupted and having to get a new one. I e-mailed Expedia for a new online ticket and it was returned to me the next day so I could print it off. Expedia is usually the first website we visit and, more often than not, we book with them.
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