Really happy with the service we get at Flight Centre. We've booked several complex flights with them - one around the world (around 12 flights) and another trip involving more than 90 days away and other constraints, including a change of return flight during the trip. The service is excellent in person and via email or phone. We will go back there whenever we have any complex journey to arrange.
Ordered two items by mail order. Only one arrived. Many weeks of excuses followed, including claims that a replacement had been sent. When I finally asked for a refund, they refused. They cleverly took so long to get me to that point that the 45 day Paypal payment protection period expired. Avoid this company - they are dishonest.
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