Actually, appalling is not strong enough to describe the crap service from this shower. Once they have your money they lose interest and they have never answered an email from me yet! I have thus far been reasonably polite but on another forum they were described as thieves, which seems to be a realistic description.
They could of course sort out my problem, but I won't hold my breath.
We pride ourselves on providing all the information about a car rental and include an explanation of the terms and conditions. No client arrives to collect a car without being fully briefed. We also do not charge extra for credit cards, or cancellation provided that we get 48 hours notice, if you need to cancel.
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