Jane McInnes´ profile

Reviews (4)


your service as always was great But

the delivery was dreadful a surly man who at first refused to do anything but dump the cooker on the front door step and had to be begged to carry it into thr=e house despite the fact as he could see I was in a wheel chair. He said Im only a delivery service and walked out The last delivery i had from ypu unpacked and tested the equitment which is why I returned to your firm I have no receipt on guarantee with the cooker

06 April 2014

Reply from ao.com

Hi Jane

Thanks for your comments.

I'm sorry to hear about your experience regarding your delivery.

Having looked at your order, I can see that your order was delivered by a third party courier. As with most couriers they only deliver and do not unpack. However I would like to thank you for your feed back and I will pass this information over to our quality team.

Your invoice has been emailed to you and this is your proof of purchase. If you have not received this, please contact me at the address below.

We're open between 8am and 10pm daily to help you and can be called on 0844 3249222, or through an email to reviews@ao.com. We look forward to hearing from you again soon.

Many Thanks

Michael - Customer Advisor


wot they say about their products is crystal clear

I am absolutely delighted to have found this site and have recommended it to my friend who has also dealt very happily with them, and also I was most grateful for advice about things I had found in junk shops and didnt know what they were .
Jane McInnes Bournemouth



always polite quick and reliable I mainly buy books but have on occasions bought cookware

Chemist Direct - UK's Online Pharmacy. Fast, discreet & secure.


I have been using Chemist Direct for sometime now and would strongly recommend them for thei ease in ordering the very pleasant helpers on the telophone and the speed with which ones order arrives .no "allow 28 days" for delivery when I want dog food I want dog food NOW not next month!!

Jane McInnes´ profile

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Jane McInnes
United States