I called to get a quote, after taking about 20 mins, finally booked for next day delivery...they quoted an amount "16.37." THis is when i asked who and how much should i make the cheque out for. Then the next day JOhn , next rep had absolutely no clue....he was then saying they pay at pick up, i said i am paying for everything, he insisted that hey have to pay something at pick up, and i pay remaining...lol...what a joke....ended up asking for supervisor, who i said , listen i only want to pay for our original contract, i should not be held responsible to untrained, unprof. employees...then ....i asked for a manager, who then MACENROLL...came on.....who could hardly speak english.....kept saying no amount is 18 AND 30..SO I SAID U MEAN 18.30...NO 18 AND 30...U MEAN 18 AND 30 DOLLARS? LOL........BELIEVE IT OR NOT HE MEANT 18 DOLLARS AND 30 CENTS.....BUT NOT ONCE DID HE SAY THAT....THAT ON TOP OF THE ORIGINAL LADY QUOTING ME SOMETHING THAT WAS NOT RIGHT.... WEB TAB WORDS: NEVER USE THIS PUROLATOR COMPANY....WORST COURIER EVER IS PUROLATOR, WORST CUSTOMER SERVICE IS PUROLATOR.
PUROLATOR BAD CUSTOMER SERVICE,
PUROLATOR BAD CUSTOMER SERVICE,
Ok so its snowing, its a blizzardl and its thursday in Winnipeg. I NEEDED AN ENVELPE, desperatrely from winnipeg by next day. So instead if driving same day, i thought I would call to see how much this would cost. I asked exactly how much would a pick up from one location and delivered to another be....she gave me the amount after asking info about the envelelope. I called the next day after hours of not rec.....to only hear not one customer rep knowing that they are taking about....this john said well you only have to pay your side, i said there was only supposed to be one charge...that just got worse....this Manager of Customer Rep. could not speak english...it might be 18 AND 30....18 AND 30...so i would say what you mean and 30....18 dollars and 30 dollars...and the shmuck NAMED MCALLEM kept repeating i said 18 and 30......FINALLY I SAID YOU DON`T MEAN 18 DOLLARS AND 30 CENTS DO YOU«É SURE ENOUGH...LOL.....LIKE COMMON, THIS IS SUPPOSED TO BE THE SUPERVISOR OF PUR0LATOR...SOMEONE WHO CANNOT EVEN EXPRESS THE ACTUAL AMOUNTS IN CANADIAN DOLLARS. i BROUGHT UP THAT I WAS QUOTED AN EXACT AMOUNT AND ACTUALLY ASKED WHO AND HOW MUCH SHOULD I MAKE THE QUEQUE OUT FOR....AND 2 DIFFERENT CUSTOMER REPS GOT IT WRONG....WILL FOLLOW UP AFTER SPEAKING WITH REP..BELIEVE IT OR NOT AFTER ALL THAT I DID NOT EVEN GET MY PACKAGE.......PUROLATOR IS THE WORST EVER I HAVE TRIED THEM ALL AND IF YOU WANT A REFFRAL, DO NOT USE PUROLATOR........fkept saying io
Mayank Prasad found this review useful
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