Brian Alton´s profile

Reviews (3)

Transair Flight Equipment

Disapointing, one item wrongly sent and quality of the other one was poor

Ordered a pilot jacket and Cessna patch. Arrived quickly (2 days) but was sent the jacket and a chart for Ireland but no patch. Jacket quality was poor and too short. Called and got a freepost number for return (done) and was promise that patch would be sent (arrived today).

Pity, previous experiences with Transair have been very good

14 January 2014

Reply from Transair Flight Equipment

Dear Mr Alton,

Thank you for your review.

Please accept our apologies for the despatch of the incorrect item. We do have systems in place to stop this happening, however human error does sometimes come into play.

I am sorry to hear that you are disappointed with the jacket. Most of our customers are happy with the quality of this item. It has been intentionally designed to be short for comfort in the cockpit, and so that it does not catch and damage any important controls when entering or leaving the craft.

I can now confirm that the refund has been processed for your jacket, and will arrive in your account shortly.

Best Regards

Andrew Bacon
Customer services

Motardinn

too soon to rate - see below

still waiting for my item to be received into motardinn stock and then dispatched to me1

Posh Eyes

First Class!

Discussed my requirements and options with Julian to get my glasses reglazed - a very complete and helpful process.

Needed them back quickly in time for a business trip but notwithsatnding sending them to Posh Eyes first class the Post Office took 5 days to deliver.

Julian called to finalise details as soon as they arrived and got the glasses back to me in 5 days!

They are perfect, in fact better than the original that I got from a high Street Optician and at a significant cost saving.

Difficult to imagine a better service.

Thanks Julian, I shall recommend Posh Eyes to my friends.

Brian Alton´s profile

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Brian Alton
Reviewer
Male, 1944
Gestingthorpe, United Kingdom

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