They took my £85 but never removed item from website until I emailed them 3 days later. No response from E-mail so phoned next day and they claimed to have sent it next day delivery (4 days previously) but refused to give me tracking number over phone, said they would e-mail it - which they didn't do. Phone again 2 days later and was told exact same thing but that they had asked City-link about it and that City-link had it 'stuck' in their system. Contacted City-Link who searched and found every other item they had delivered to me but not this one and couldn't go any further without consignment number. Phoned Cash Generator again and insisted on being given consignment number over phone which I got after a bit of argument. Unfortunately it wasn't a real one so phoned back and got another consignment number but this time it showed that the item had been only posted on the day I phoned (5 days after purchase) unfortunately they had sent it to an address in Luton - Rather than to me in Northern Ireland. Phoned back a few more times but was constantly lied to and eventually (10 days of trying) had to give up on it and ask them to cancel order. Contacted head office twice now to try to complain but they just keep telling me that an area manager will call back - which of course is more lies as they still haven't.
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