They seem to have lost their individuality, i got to a few different branches quite often and have found it has gotten worse over the period of time.I read a lot of American romance novels and used to be able to walk into the Cardiff Hayes branch and a selected bookcase was filled with all my favorite authors. However now they have put them all into fiction and reduced the amount of books sold by the authors.I began having to look online and also struggle to get new books when they have been released. My nearest branch Newport has lost its soul as such and i find i rarely go in there unless i know of a book being released. I understand lack of space means not every branch can make it easy for their customers however i walked into Weston-super-mare yesterday who not only have a coffee shop but they also have a dedicated section. create some individuality into your stores.
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