The only time you get a prompt response from this company is when you make your order, spend your money and possibly update your order. After that their customer service is more or less non existent. No contact number, ubless you have ordered with them and even then they dont pick up the phone. I paid £43 for flowers to be delivered in spain (i live in england) Requested same day delivery. Its now 4 days later, i have recieved no confirmation of delivery email. I dont believe the flowers have got there. God knows what i am going to do now. I should of just used [External link removed] a like i was going to in the first place. Thanks for the stress caused flora queen. If you are happy to gamble with your money, like stressful situationsand generally like crap customer service then please, use flora queen. You have been warned!
Tatiana Lopez found this review useful
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
Hi there, it looks like we're having trouble getting you logged in.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
Hi there, it looks like you still haven't activated your account.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.