I ordered a Juwel Rekord 800 aquarium with stand, just before the weekend. It arrived a couple of working days later, packed very securely on a pallet. The courier driver waited while I checked inside the box that the tank looked OK. Unfortunately, he didn't want to take the pallet away, so I had to deconstruct it to get it in my car to take to the tip. I was glad to have the "free" items, such as gravel and tap water treatment etc. Would have also liked some spare media for the filter as well! Everything with the aquarium is as expected and I was very happy with Seapets' service.
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