I read these reviews after I had bought my bed (but before it had been delivered). After reading these reviews, it made me nervous about having purchased through Dreams. I guess only bad experiences are shared so I thought I'd write about mine.
I bought my bed in early January 2012 and the shop informed my of a delivery between 2-4 weeks. On the second week, Dreams called me to give me a delivery date during the week. As I couldn't make that specific date, they offered a Saturday delivery at no extra cost. They told me that the delivery guys would call between 8-9.30am to let me know the time they would be arriving. On 25 February, I received a call at 8.10am to let me know that they would be coming between 12-2pm. The Yodel guys, delivered my bed and assembled it. They were extremely polite too.
So my experience is a positive one.
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