I called Aerialforce after moving into a new house and having trouble getting any reception.
I rang and was told someone would be with me at 13:00 and so stayed in waiting for them to arrive. When they had not arrived by 14:00 I rang again to chase them up and told they would be with me within the hour. Another 2 calls later I gave up, but then received a call at 19:00 saying they were on their way.
When they arrived they ran a diagnostic and said they could fix it but it would cost £100.00 as they had to install something (they didn't give much away). The guy then produced an aerial booster at which point I said I already had one in a storage box and showed it to him. He then begrudgingly said that that might fix it and it did (I probably should have tried this first but didn't think at the time).
I asked him how they could justify £100.00 for a booster you can get for £7 online. He went a bit red and then left.
If you do use them, I would advise checking the online price of anything they tell you they need to install to fix your problem there and then as it will save you a lot of money.
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