THE LAPTOP BATTERY FAILED AFTER 11 MONTHS INTO A 3 YEAR WARRENTY AND BATTERIES-TRADE.CO.UK WOULD NOT SEND A REPLACEMENT BATTERY. INSTEAD THEY OFFERED A REPLACEMENT BATTERY AT REDUCED COST WHICH I RELUCTANTLY PAID FOR BUT IT NEVER ARRIVED. I THINK THEY WERE TRYING TO DELAY THINGS UNTIL A PAYPAL 'CLAIM TIME' EXPIRED. I AM SMARTER THAN THEM AND GOT MY CLAIM IN BEFORE THE DEADLINE DATE AND PAYPAL REFUNDED FROM THEIR ACCOUNT. THEY DID NOT ANSWER MINE OR PAYPAL EMAILS AND SO BATTERIES-TRADE.CO.UK SHOULD BE AVOIDED AT ALL COSTS. THE NAME ON THE COMPANY IS 'CHAN CHI WANG' AND THEY ARE NOT UK BASED BUT HONK KONG. THIS IS THE LAST TIME I WILL DEAL WITH THEM OR THE FAR EAST AGAIN AS I WOULD RATHER PAY EXTRA FROM A UK COMPANY. AS THE SONG GOES MY BATTERY WAS ON A 'SLOW BOAT FROM CHINA' AVOID, AVOID, AVOID AT ALL COSTS."
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