I originally bought a condenser tumble dryer from AO and website was easy to use and straight forward with all the important information such as total price, payment options and delivery dates clearly listed. The only problem was my wife then found a similar product by a different manufacturer which was on sale on another website and wanted to cancel the one AO. So I called AO and explained my problem, the lady was very polite and tried to resolve the issue without cancelling the order. She insisted she can price match the sale price of the one we saw on another site. That did not solve the issue as the one on another site is not available on the AO site. Therefore the lady put me through to the retention team and another friendly lady were to handle my query. She was very friendly and she suggested she can give me an alternative more expensive dryer but she would only charge me the price for the one that is not available from AO. That was absolutely great as it did not just gave us a better model but at a much much lower price. Also worth mentioning is that the delivery date remains the same and everything was done on her side so that I only had to say yes! I was very pleased with not just the price, the very helpful and friendly service is second to none. I would definitely use AO again and will for sure recommend them to my relatives and friends.
I am delighted to have used Charles Direct to buy a few household items. I am very happy with their ease of use website and very competitive pricing. The delivery was fast and I was kept informed throughout. Oh being able to pay by Paypal is a great plus too. I would surely to shop from them again and will definitely recommend them to my friends. Super stuff!!
I have purchased a Sony AVCHD camcorder from Digital Fusion. The transaction was straight forward and the order arrived 2 days later. I cannot ask for better service and price. Absolutely great. I will no doubt go back to Digital Fusion again in the future.
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