Kelly Brown´s profile

Reviews (1)

Don't use this company

Staff are rude. Company is a joke. Alex and Claire in the engineer dept are the rudest I have ever come across. Engineers have ruined our kitchen work top and 6 weeks later our dishwasher is still broken! All to repair an element. I can't believe they are still in business. 1st engineer put a faulty part off of his van into the dishwasher and said it would be fine to use. It wasn't and blew the electrics in our house. He only reordered half the parts needed so when the 2nd engineer arrived at 18:30 (he should have been here 18:00 latest) he then also added faulty parts and left us with a leak. Today another engineer was due and they called and simply said they were not coming as parts were not in. No mention of when they were coming back. I sent an email about damaged work surface along with picture and was told that I was basically a lier and the engineer was not at fault. Refused to give name or contact details of managers to escalate my complaint. RUBBISH company. Avoid

Kelly Brown´s profile

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Kelly Brown
Female, 1978
Essex, United Kingdom