Hurst Iw is a quality service, with great prices beating the usual Amazon and ebay. Firstly the web site is a pleasant experience, easy to negotiate, place an order and pay, second and perhaps the most important for me, I was kept informed of the status of my order from the time of order to delivery from Hurst and delivery firm DPD. I supplied my email address and mobile number and was kept informed via text and email at every stage. I could even see the location of my parcel on a map via tracking, the name of the delivery driver and the time of delivery to the hour. I had the option via text sent from DPD of requesting the driver leave the parcel with a neighbour, which I did. The package arrived extremely well packaged and on time, it was ordered late Friday evening and arrived mid day Tuesday as advised. I will definately use this company again the service was brilliant and the price for my item was 30% cheaper than most other places.
I checked the Internet thoroughly for the tools I needed and no one could beat FFX Tools price.
FFX Tools were on average £50 to £60 cheaper than other sites most of which had delivery charges for standard delivery.
My main item was a new British model Dewalt plunge saw plus 1500mm rail package, £279 inc vat, plus £59 all in for a few accessories I'd also ordered, this was still cheaper than many of the other sites that were selling the saw alone or with the rail package for more than the cost of my whole order, plus adding a delivery charge. Some of the sites also sell reconditioned tools, I have never purchased any reconditioned equipment even though the prices are low.
The order was placed at around 11:50am on a Friday and arrived at 09:25am on the Monday after the same weekend, It was well packed and arrived damage free.
I was kept informed by email after ordering advising me when the order had been despatched.
Prior to ordering I'd spoken to the people at FFX Tools over the phone to ascertain when I could expect the delivery which arrived a few hours earlier than stated.
This was my first shopping experience with FFX Tools, I am very impressed with the service for the price and free delivery.
I will definitely use this site again and check its prices first, it will save time trawling the net for a fair price!
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