I first e-mailed the company for warranty info on a bike I wanted, I received an answer 3 days after the e-mail.. Unfortunately upon receiving the item, though it functioned properly, part of it was damaged, and I couldn't find any information on the warranty GymWorld told me it came with!!!! So after a couple of e-mails and trying to get someone on the phone, I had no luck! So I couldn't claim on the warranty and i couldn't contact GymWorld about the faulty product!!
The bike was actually my 21st birthday present and so I was doubly disappointed with it as we couldn't afford to get me a new one... Terrible company and they shouldn't be allowed to trade after reading all these other reviews, I wish I had known beforehand as there were other online stores to get the same product. I hope they get shutdown ASAP.
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