I bought a pair of trousers on line from them in May. They didn't fit so I tried to get a refund at their Bromley store. They said they were unable to refund them as they didn't stock the brand at the store. So I sent them back by post. Nearly three months later I still have not received a refund. I have have written to them several times but they have not replied or sent me an email. Very poor customer service for such a big company. I will not be using this company again.
Linda Northam found this review useful
I also ordered collagen tablets on 09/02/2012.from this company. Still have not received them or had my emails answered. I now realise after finding this website that I am not going to receive my order or any money back. So people please be aware of So Special. They are just a Rip Off
Company with no morales.
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