Wilco´s profile
Reviews (2)
SDS London
Out of stock, full amount debited only 50% of order delivered..
In the past I've been very happy with SDS, unfortunately Some of the products I ordered, that were chosen by the customer were out of stock. SDS didn't call and ask if I still wished to continue with the order and they debited my account for the full amount, with a note TO FOLLOW. If they had called I could have gone back to the customer and give them another option/supplier. I needed the WC fittings to complete the contract so I could submit the invoice, now I'm waiting and so is the customer..not happy!! Wilco & son
Reply from SDS London
IronmongeryDirect
Top Quality Service & goods Next day Delivered.
Very pleased, great Service, good Quality products and next day delivered, what more do you want!
Wilco´s profile
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Thank you for your email. Part of your order was out of stock and we emailed you to let you know the balance would be 2-3 days. Our supplier has let us down so delivery will 4-5 days from order. Apologies for not calling and updating you. I believe you have spoken to Rhona in sales and we are delivering your balance tomorrow.
With regards
Richard Trinick