I really love this website! There is plenty of great quality clothing to choose from whether you are in your 20's or beyond (I'm 52) or whatever your budget might be, as prices range from £18 (some times less) upwards to a couple of hundred for a dress.
I can usually find something nice to wear and the 'catwalk video' really helps me make my decisions. I am e-mailed of any offers and discounts, which is most weekends!
The service is prompt (within a few days using standard delivery) and returns are easy and free if you use the Collect + system that is in place. Returns and refunds are confirmed by e-mail and are dealt with quickly.
I have been using this web sight for over a year now and have been pleased with all my purchases and the service given.
Love this website for dresses of which I have manyI Not tried other products yet but I have to say their dresses seem to be good. I haven't experienced any problems with delivery or returns which have been prompt I have only had to return 2 items but only because they didn't suit me, this site is a really great find in my opinion.
I too have had problems with this disgraceful company, but this might be of help to some of you.
If you paid for the goods using your credit card like me, you must do the following:- 1) Inform your Credit Card Company they may be able to offer you a Chargeback to your card and will send you the appropriate forms to fill in. 2) Inform Cardiff Bay Police of the situation (they are totally aware of this company - I found [name] most helpful, he may not be able to do anything now, but by reporting this to the police you will just add more weight to your claim.
3) Print off any e-mails that you may have made to the company, as again your Credit card company may ask for them to aide your claim.
I don't know if the banks have the same facility if you payed by debit card but i would expect so. I really hope some of you get your money back . Most importantly we will all be more careful who we order from in the future. Best of luck.
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