Shoe Envy

Prompt delivery and good prices, but absymal customer service

I bought a pair of boots at a very reasonable price and they were dispatched quickly, however I have been unable to contact the company to request a return number (needed before sending the item back).

I have emailed them twice and called on numerous occasions. I left 2 messages on the answer machine, then when I called again a message told me the voicemail inbox was full and now when I tried to call again today, the number was unavailable.

I would not use this company again; I will write to them tomorrow and intend to report them to Trading Standards if I do not receive a response.

Ailsaand SANDRA found this review useful