i purchased some fly boots from shoe envy ltd. They arrived promptly, so far so good.
However, they did not fit. I tried and tried and tried to contact show envy ltd, after several emails and goodness knows how many phone calls i finally got a returns number from them over the phone, even though they claimed to of already emailed it too me.
So i sent the boots back to them via the printed returns label, and suprise suprise they claim to have not recieved the boots. After nearly 50 attempts to contact them via phone i finally got an email saying to send them prrof of postage. So i sent the receipt to them recorded delivery, and the post office say no one was availible to sign.
I took a copy the reciept before sending it.
So the company claim not to have recieved the boots, other people have had the same experience, i now left without the boots and out of pocket.
This company is a joke.
Can not get through via phone, emails are not being answered, suspect comapny has gone bust ? Not suprised with this appaulling level of service.
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