I had shopped several times at Field and Trek and everything used to be O.K. But the last purchase was a nightmare. I ordered 12 items but I received only 10. The shop charged my credit card for all items of course. When I complained that 2 items were missing (of value more than £100) they replied: ”According to the warehouse the whole order was despatched together“. They replied to my e-mails only after 1 or 2 weeks or not at all. Their customer service is of the unbelievable low quality. Actually I have never had such bad experience when buying at the internet. My strong recommendation is to avoid this shop.
yanka found this review useful
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