I bought the knee straps for my daughter who had Osgoods. I paid an additional £5 for next day delivery but they arrived 2 days later. When tracking all i could find out was the distribution centre my package was in. I also assumed that the knee straps came in pairs, as this was not clear on the web site. i admit this was possibly a wrong assumption, but some kind of message alert when buying one to ask if i needed 2 would have been very useful. I now have to go back to buy and pay postage for the other knee strap. Having said this, the product does what it says!
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