I ordered a futon with 14cm luxury mattress, but the mattress is FAR from luxury. You can feel the bars of the frame right through the mattress, so it is not very comfortable! I suspect that we were sent the regular mattress (9cm) despite paying for the thicker one, but when I emailed customer service, complete with a photo of the mattress being measured, they ignored me.
We previously had a futon from Ikea, and I ordered this one because I was looking for something of better quality. Instead I have paid more for something of much poorer quality!
I would not consider spending any money here inthe future.
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