Tredz

Excellent help and service with Cyclescheme via Mail order

I'd never heard of Tredz before, but after a bit of searching for companies that accept Cyclescheme vouchers via Mail Order their name was mentioned on a couple of forums. There don't seem to be many places that are willing to do this.

Gave them a ring to clarify the situation with Cyclescheme (as some places - quite fairly in my mind - pass on the 10% that Cyclescheme take) and found out they only do on discounted/sale bikes. They were then more than helpful explaining what I needed to do to place an order with them using my Cyclesceme voucher.

Then emailed them through for a quote and got it back the same day; I've found them very responsive via email. When I posted off my voucher and order they emailed me to let me know they'd received it and were working on my order. A couple of days later (Friday) they phoned and left me a message saying my order had been dispatched and my bike would be delivered on Monday. I know delivery isn't really under their control, but it was actually delivered on they day they said it would be and given how I'm about 600 miles from them, that's pretty impressive in my book.

Bike was set-up, "ready to ride" as they said it would be (you have to attach pedals, turn handlebars, etc, obviously, but no need to adjust gearing, pump tyres, etc). Bike was very well packaged, in immaculate condition.

No complaints whatsoever.