I was very impressed by the quality of your service, especially in sending 2 DVDs at once and the third the very next day instead of hanging on until you had all the three. My minor quibble was: I asked for Dead of Night, the 1945 classic, but you sent Dylan Dog, Dead of Night which is not the same thing at all! Anyway, I've returned it at your expense (full marks for making this possible) and if you want to hang on to the £4 to set against my next order that's fine by me - you are clearly an organization I can trust!
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