I am still feuding with First Utility, over the past 2 years they have performed disgracefully as an energy provider. Firstly charging incorrectly for the unit measured for Gas. Then NEVER keeping the flow between my calls, letters and emails. I have to re - explain the complaint EVERYTIME. I have had 4 complaint numbers. Each one they quote to me, then state it is resolve and demand - another and very different payment amount. All these amounts are totally incorrect and I settled my bill in full when I left the UK 17 months ago. I am still complaining, and have just spent a lot of money - printing off and sending from NZ ALL the different emails, ranging from 'you owe nothing' to many different figures up to 300 GBP. DO NOT USE.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook