XZ´s profile

Reviews (1)


poor customer service and extremely slow delivery

if you live in Australia and want to get your hands on Urban decay products, DO NOT try this website. I have been waiting for my order to arrive for 21 days! I do understand that international orders usually take a bit longer to arrive, but this long, seriously??? Sent 3 emails complaining but got no answer so far. I am very frustrated and also scared as what if they just choose to ignore me? will I EVER get my money back??
update: I finally received my order. The packaging was very secure. I will continue buying stuff from this website only if their shipping is improved.

NokNoi Titima found this review useful

XZ´s profile

profile image of XZ