I was promised delivery on two occasions and took those days off work. On both occasions I rang the day before to check all was ok and yet on the actual day no bed was delivered. I chased constantly, many service reps said they would phone back with more info but never did. When I finally got answers it was a simple 'yeah, you're bed isn't even in the warehouse'. Absolutely appalling. Dreams has too many departments all working entirely separately of each other so no communication and no management to oversee the full process.
Do not take the risk, buy from somewhere else.
P.s Still waiting on my bed to arrive
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