Dreadful place,would never order anything from them again after nearly 3 weeks of sending emails about my order and never recieving it because they NEVER had been in stock. They replyed to hardly any of my emails when I tried to find out what was going on. I asked for a full refund and to cancel my order which 2 days later they agreed with NO apologies for any inconvenience caused. I am now sat 11 days later still waiting to be refunded!! An absolutely awful company who have no customer service to speak of. Do not order from Laura Ashley they care nothing for their customers and cannot be bothered to email replys in a timely fashion - I get FAR better customer service and efficiency when ordering from E BAY!!!.
I ordered a tilley hat just before christmas and the sevice was brilliant, not only was pediwear the cheapest, but my very well packaged parcel arrived well before the stated time, which was at a very busy time of year. The lady that dispatched it had filled out the guarantee and had included a hand written note which hoped that my parcel was satisfactory, and that if there were any problems, contact information. All in all a brilliant shopping experience - would
definately recommend to everyone.5 stars.
i love love love this website ,it's the first website I always turn to when I purchase beauty products ,the information provided is excellent the products are as cheap as anywhere else and being a beauty club member delivery is always free.the parcels/packages ALWAYS arrive fast and extremely well wrapped. I cannot say enough good things about this site ! Order order order you won't be disappointed
i have ordered from this site for a number of years and have never experienced a problem - everything I have ever ordered have been in stock and have always arrived within the allotted timeframe.when parcels/packages have arrived they have always been wrapped well and well padded internally ,overall extremely happy 5 stars!!! Must symathise with unsatisfied customers,I have had problems with other websites and it is VERY frustrating,but I love this site.
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