I chose Worktop Express based on their reviews and I wasn't disappointed. The product was delivered exactly when they said they would by 2 very helpful guys. On the phone the customer service was great, they answered my numerous questions.
The worktop itself is beautiful - the staves are thick and the quality of the finish is excellent. The fitters had no problem in putting it in.
Price smashed everything else I saw - specifically Homebase and B&Q, but also Ikea. The quality is also far better than the samples I saw of these 3. Worktops do require complete oiling, but worth doing to pick your own finish.
100% recommended - Thank you!
Putting time and effort into picking the right product and supplier will always pay off in the end. We purchased our new dishwasher from appliance planet after reading great reviews on both the appliance and the supplier’s website. The dishwasher was rated the best integrated dishwasher on Which? and was fantastic value for money at the £400 mark. I initially went to the website for price, but it was the customer service and ease of use purchase that sealed it for me. Once I was on the website, the range of products nearly got me to change my mind but I stuck with my original choice.
The website was clear and very simple to use. The search functionality on the website was intuitive and most importantly the prices were incredibly competitive. The customer service over the phone was fantastic, my call was quickly answered and they were very helpful and knowledgeable about the product – able to answer questions on spec and discuss delivery logistics with authority – and in fact I finally placed the order over the phone. There was no upselling or extended warranty annoyingness of calling Currys - or another online retailer who called me back after a purchase to ask me if I wanted a longer guarantee - just clear impartial advice.
The delivery process was efficient and reliable – they would even do a free Saturday delivery if we needed; they called me to confirm delivery dates and were very flexible. I chose delivery for a date quite a long time in advance and they were able to assist. I received a text message reminding me of the order arrival and the delivery guys were really helpful and very accommodating on quite a tough delivery.
The dishwasher, Siemens SN65M031GB, itself is brilliant. The kitchen fitters were able to install it quickly and easily. The machine takes a large load for it size. The clean is fantastic every time, even dried on cereal comes off. We adjusted the top racks for our big plates which was thankfully easy to do – our last machine didn’t have that functionality. Oddly it doesn’t dry our Tupperware very well – but this is my only complaint to date!
To sum up I would thoroughly recommend the website and will be buying any appliances through them in future. Thanks guys!
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